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Documentation
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Frequently Asked Questions
Quick answers to common questions
Getting Started
How do I create my first digital twin?
Start by logging into your account, navigate to the Dashboard, and click 'Create New Twin'. Follow our step-by-step wizard to configure your digital twin.
What are the system requirements?
Nueroid is cloud-based and works on any modern browser. For optimal performance, we recommend Chrome, Firefox, or Safari with at least 8GB RAM.
How long does it take to get started?
Most users can create their first digital twin within 15-30 minutes using our quick start guide and templates.
Billing & Plans
Can I change my plan anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges.
What payment methods do you accept?
We accept all major credit cards, wire transfers, and purchase orders for annual contracts.
Is there a free trial?
Yes! We offer a 14-day free trial on all plans with full access to features. No credit card required.
Technical Support
How do I integrate with my existing systems?
We provide REST APIs, SDKs, and pre-built connectors for popular platforms. Check our integration guide for detailed instructions.
What if I encounter a bug?
Report bugs through our support portal or live chat. Enterprise customers have access to priority bug fixes with SLA guarantees.
Do you offer training?
Yes, we offer live training sessions, video tutorials, and certification programs through Nueroid University.
Self-Service Resources
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Documentation
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Knowledge Base
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Community Forum
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Video Tutorials
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